Reserve Your Animal By Following The Below Steps
Step 1: Meet Requirements
All animals must have been out of the shelter environment for a minimum of 14 days prior to departure on transport
Health Certificate
All animals boarding H.E.A.R.T.S. will be required to have an Interstate Health Certificate or Certificate of Veterinary Inspection. This must be issued within 10 days of the dogs’ arrival at their destination. These are official forms, not just a note from your veterinarian.
Vaccination Requirements
**special note-if the rescue does their own vaccinations, the stickers will need to be included on the animals vetting records along with the dates administered
- Rabies-All dogs over 12 weeks old must be up to date on rabies vaccination.
- Distemper/Parvo-Puppies under the age of 6 months old, must have received at least 2 sets of vaccinations with the second one being given at least 10 days prior to departure and at least 2 weeks apart. Puppies are fragile and we simply will not put them at risk. (WE HIGHLY RECOMMEND A 3RD/4TH DISTEMPER/PARVO SHOT). We only accept annual vaccinations, 3 year vaccinations (with the exception of rabies) will not be accepted.
- Bordetella (Kennel Cough)-given at least 10 days prior to loading transport and no more than 12 months before leaving on transport
- Negative fecal
- Heartworm negative or proof of treatment being completed at least 30 days prior to transport
- Flea and tick free please……
- Cats and Kittens. Adults must have had a FVRCP vaccination at least 10 days prior to departing on transport. Kittens under 6 months old must have had 2 vaccinations given at least 2 weeks apart and the last one given 10 days prior to leaving on transport. Rabies is required if the kitten is over 12 weeks old. We only accept annual vaccinations, 3 year vaccinations (with the exception of rabies) will not be accepted.
- All cats/kittens will need to have a negative FIV/FeLV test within the last 12 months. If they have a positive test, please contact us to make a case by case decision on them.
Spay/Neuter
All animals must be spayed/neutered at least 7 days prior to departing on transport. Please make sure that they are healed properly before sending them. We will not be able to transport pregnant dogs. If you have a dog who cannot be altered due to a medical reason, age, high risk, etc., please contact us and we will make a case by case decision in situations like this.
Age Requirements
All puppies and kittens must be at least 10 weeks of age to travel with H.E.A.R.T.S. LLC
Personal Items
We ask that any personal items be mailed to the adopter/foster home in advance. We have limited room and try to limit personal packages.
Medical Emergencies
Should any medical emergencies arise while on the road, we will seek emergency care immediately. The rescue contact, will be contacted and ultimately responsible for any cost incurred due to an emergency.
Aggression
We understand that some dogs will react in unfavorable ways during stressful situations. But, we have to be able to handle them safely and will not be able to transport him/her if we feel that we cannot do so. We are experienced dog handlers and will do everything within our power to avoid this situation.
PLEASE NOTE…..H.E.A.R.T.S., LLC, AND OUR EMPLOYEES ARE RESPONSIBLE FOR TRANSPORT ONLY. IT IS UP TO YOU, THE RESCUE, TO COMPLY WITH EACH INDIVIDUAL STATES LAWS CONCERNING ADOPTION AND QUARANTINE PERIODS.
*****ANIMALS GOING INTO THE STATE OF MASSACHUSETTS ARE REQUIRED TO GO TO A STATE APPROVED QUARANTINE FACILITY FOR 48 HOURS**** IT IS UP TO THE RESCUE TO COMPLY WITH THIS STATE LAW*****
***Please note that we at H.E.A.R.T.S., LLC take every precaution that we can when it comes to keeping all of the dogs/cats in our care healthy and safe. We make sure to do all we can to prevent cross-contamination between dogs and making sure everyone is healthy by being proactive with our detailed requirements. By sending/receiving a dog/cat with H.E.A.R.T.S., LLC you understand and agree that there are inherent risks involved and that H.E.A.R.T.S., LLC, nor any employee(s) of H.E.A.R.T.S., LLC will be held liable. Ultimately the rescue/adopter is responsible for any vet cost incurred during/after transport***
***Please contact us in advance if you have a dog that has any behavioral issues including but not limited to any type of aggression, doesn’t like a leash, flight risk, doesn’t like men/women/beards/hats, etc. Let us know of anything that we need to know and we will make a special note to be conscious of their fears. Please make sure that your dog is accustomed to being crated.
***Please let us know if your dog has any special medical issues or needs to be administered any medications that we need to be made aware of
Step 2: View Our Schedule and Routes
-Pick ups on Friday with drop-offs on Saturday
If a date is marked (FULL), please email us at info@heartsllc.com or text us at 423-552-4756 to check availability or to be added to the wait list as we generally have space come available
April 19/20-FULL-(pleases email us at info@heartsllc.com to check availability)
May 03/04
May 17/18
May 31/June 01
June 14/15
June 28/29
July 12/13
July 26/27
August 09/10
August 23/24
Click on one of the Routes below to get more info.
North Little Rock, AR
7:00 a.m. Fridays
Walmart
4550 McCain Blvd
North Little Rock, AR
*we park next to the gas pumps (Murphy Gas Station)
Carlisle, AR
8:00 a.m. Fridays
Valero
1514 N. Bankhead Ave.
Carlisle, AR
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Memphis, TN
10:45 a.m. Fridays
Rooms to Go
7171 Appling Farms Pkwy
Memphis, TN
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Jackson, TN
12:15 p.m. Fridays
Love’s Travel Stop
2050 Highway 70 E.
Jackson, TN
**We will park at the back left of the property under the tall “Love’s” sign
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Lebanon, TN
3:45 p.m. Fridays
Pilot Truck Stop
921 Murfreesboro Rd.
Lebanon, TN
**We will pull in to the right side of the truck stop between the grass and the CAT Scale
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Baxter, TN
5:15 p.m. Fridays
Love’s Travel Stop
110 Fast Lane
Baxter, TN
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Knoxville, TN
7:30 p.m. Fridays
Travel America
615 Watt Rd.
Knoxville, TN
**We will pull into the main parking lot in front of the gas pumps
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Bulls Gap, TN
8:45 p.m. Fridays
Lee’s Market
65 Speedway Lane
Bulls Gap, TN
**we will pull behind the gas station next to the big yellow “CAT” scale sign
*Please call 855-543-2782 and press option #2 very often on the day of transport. This will be where the current times are listed. We will be updating the times as needed during the day. We kindly ask everyone to be on time, we will unfortunately not have time to wait for late arrivals. We are generally not available for voice calls during transport. Please text BOTH Jason (423-552-3643) and Amanda (423-552-4756) if you need anything on Fridays.
Raphine, VA
2489 Raphine Rd.
Exit #205 off of I-81
Smileys Travel Center
3:15 a.m. Saturday–IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Hagerstown, MD
16921 Halfway Boulevard
Exit #5B off of I-81
Pilot Travel Center-Truck Lot (Please pull to the truck entrance and watch for
us to pull in. This is the semi truck lot behind the pilot next to a tan colored
garage.) We will pull into the parking lot on the right hand side of the tan
garage, across the street from a sign that reads “Rice Tire’ on Hopewell Rd.
6:00 a.m.-Saturday–IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Harrisburg, PA
7833 Linglestown Rd.
Exit #77 off of I-81
Flying J Truck Stop-(This is a fuel stop for
us. We will pull in to the RV fuel pump, which is a separate pump to the far
right of the regular pumps)
7:45 a.m.-Saturday–IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Allentown, PA
4701 Tilghman St.
Planet Fitness-(We pull in to the right-hand side of the front parking lot next to the grass area. There are two different Planet Fitness in this area. Please make sure you are at the correct one.
9:15 a.m.-Saturday-IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Bedminster/Pluckemin, NJ
279 Route 202-206
Presbyterian Church at Pluckemin
10:30 a.m.-Saturday–IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Southington, CT
1875 Meriden-Waterbury Turnpike
Exit #28 off of I-84
Travel America-Southington Travel Center
We will pull on the right side of the gas pumps. Please park in the parking spots in the front of the gas station and walk over to us when you see us pull in.
2:00 p.m.-Saturday–IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Willington, CT
Please note that we have 2 groups for this stop, group #1 and group #2-you will receive a text message the week of transport to let you know which group you are in
327 Ruby Rd. Exit #71 off of I-84
Travel America-We will pull into the front parking lot between the BP gas pumps and the hotel. (We do kindly ask that you park in the designated
parking spaces for cars and walk over. They are kind enough to allow us to use
their parking lot, so we try our best to not disrupt their business.)
“Willington, CT-Group #1”- 3:15 p.m.-Saturday
“Willington, Ct-Group #2- 3:45 p.m.-Saturday
IMPORTANT INFORMATION-PLEASE READ (Please call 855-543-2782 and press option #3 during the day/night of transport for exact times. Please check this often as we will be continually updating the times to keep you informed of any time changes. We continue to update the automated phone system with any changes of over a few minutes from the previously listed times. Please allow plenty of time to arrive early to the stop and make yourself familiar with the drop off location prior to our arrival. We are only at each stop for approximately 5-10 minutes, so please do not be late as this will put the whole transport behind and we, unfortunately, will not have time to wait. We meet on average 50 families each transport and we do everything we can to streamline the process and make it simple for everyone. Calling 855-543-2782 and pressing option #3 is going to be your key for making sure you have the most current information available. We are often early, so it is VERY IMPORTANT to check these times. We generally run within an 1.5 hours +/- of the times that are published on this website.
If you are late, you will have to meet us at one of our other designated drops. Which can be difficult to do as we are only at those drops for a few minutes as well. If you are unable to pick your dog up, there will be an additional reverse transport fee for us to bring the dog back to you on a later date.
We realize that keeping a check on the system for our early morning pickups can be an inconvenience, but it is necessary in order to make the process go smoothly.
We HIGHLY recommend getting there very early and grabbing some lunch or a coffee while waiting on us to ensure that you are there and ready for us.)
The “pick-up” person listed on the reservation form will receive a text to include this information the week prior to transport. Please make sure that the cell phone number listed on the reservation form is a number that received text.
You will need to bring a quality slip style leash (with a slide down to secure the leash in place) with you to pick up your dog. These can be purchased on Amazon for a reasonable price via the link below. If you do not bring a slip leash with you to transport, we will have them available to purchase for $20. It will be a bit cheaper to purchase them ahead of time. We cannot accept regular collars/leashed, harnesses, or retractable leashes.
https://www.amazon.com/gp/
Each dog will come with an ID band on. Please leave this on them until they are safely home.
Please keep a tight grip on your dogs leash and leave their leash on them for the entire trip home. Good quality slip leashes like the one listed above are VERY good leashes to keep your dog secure.
If you are adopting a puppy under 6 months old, please do not put them on the ground. They will need to be carried to your car (they will still need a slip leash). Puppies are still susceptible to sickness that can be picked up on common ground. They have been able to potty on paper during the trip.
If you are adopting an adult dog and let them potty when you pick them up, please make sure to clean up after them. We really appreciate the businesses that we stop at allowing us to stop there, so we want to make sure to be respectful and not leave a mess behind.
Westport, MA
Westport Dog quarantine facility (formerly Ven Elger)-adopters can’t pick up here. This is for MA licensed quarantine rescues only. Arrival at approximately 7:30 p.m. Saturday evenings.
Step 3: Reserve and Payment
PLEASE NOTE THAT ANY CANCELATIONS NEED TO BE MADE AT LEAST 7 DAYS PRIOR TO TRANSPORT DEPARTURE
By making your reservation, you agree that you have read our REQUIREMENTS and website in its entirety and agree to comply with them.
Please click the link listed below to make your reservation. If you see “FULL” next to the date, it means that we are full for that particular week. Please email or text us and we can let you know if we have a cancelation as we often do.
The rescue contact person, person bringing the dog to transport, and the receiving person will receive an email confirmation automatically. If you do not receive confirmation or need to make corrections, please email us at info@heartsllc.com or text us at 423-552-4756
Click the link below to make a reservation.
Payment Info
$165.00 per dog/puppy-this INCLUDES our current fuel surcharge of $10.00 per animal
$85.00 per cat/kitten-this INCLUDES our current fuel surcharge of $10.00 per animal
We accept check/cash at pick-up/drop-off (EXCEPT FOR CONNECTICUT, PLEASE SEE BELOW FOR CONNECTICUT PAYMENT INSTRUCTIONS)
Please mail any payment to the address below. Make checks payable to HEARTS, LLC
1113 Tusculum Blvd
Box 116 (NOT a P.O. Box)
Greeneville, Tennessee 37745
***We cannot accept any form of in-person payment in the state of Connecticut, they will need to be mailed to the address above. Please do not pay for expedited shipping, regular mail is fine. If we do not receive the payment before the transport, we will send you an invoice and when we receive the check we will send you a paid receipt.
***If you are paying at the pick-up/drop-off, please make sure the payment is in a sealed envelope & include the name of the dog/cat & the rescue’s name.
THE RESCUE HAS FINAL RESPONSIBILITY FOR PAYMENT